FAQ's

Below are some of the questions we often get asked.

If you have any question that aren’t covered here. Please contact our support team.

Yes there is a one off set up fee.

Yes. If you decide to upgrade your plan at any stage you can add more pages and content. You can even turn your website into a full shopping cart. Please contact us for these bespoke services. 

You can sign up and subscribe to any plans here.

We don’t offer a  call centre or face to face service. You can only contact us via email. This means we can keep our staff costs down and offer you a great website at an affordable price. 

Yes you can connect an unique domain name to your website. You can connect one you already own or you can purchase one from Digi Design. Domain names are $50+gst per year.

If you pay monthly you can cancel before the end of the monthly subscription to avoid additional charges. If you pay annually you can cancel before your annual subscription renewal date to avoid additional charges.

As part of the low costs that Digi Design offer we don’t supply admin access to edit your website. Please contact Digi Design so they can make these changes for you. If you would like to have full admin access to your website we do offer upgrades to you plan. Please contact us for more information.

Yes we are based in New Zealand. We work NZ business hours. We use NZ servers for website hosting.

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Contact us on support@digidesign.co.nz